All MITC Cloud customers were smoothly switched over to VoIP telephone timekeeping without any hitches by the end of April 2018. A number of test customer-hosted conversions have been completed successfully.
Highlights for customers making the move have been:
- No busy signals at peak times
- 100% caller-ID capture rates
- No more resets. Phone lines automatically restart after power outage
- No down time — installation of updates and Managed Services can be completed as employees continue to clock in and out
- No more problems with roll-over phone lines, no answers
- Eliminate costs of old analog phone lines
- Eliminate digital-to-analog converters
- Eliminate Dialogic Voice Processor
- Per employee pricing instead of per phone line pricing
For more information on converting to VoIP or (Web Clock), download the fact sheet below and email Adam White at adamw@mitcsoftware.com.