20 Free Manager Training Videos Now Available

MITC has released free training videos that are designed to help your managers use myMITC. 

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20 Free Manager Training Videos Now Available

MITC has released free training videos for contractors that are designed to help your managers use myMITC. This update supplements the 21 videos for employees that were released earlier this year.

The manager & employee videos are designed to:

  1. Provide direct guidance to employees and managers using MITC for the first time
  2. Reinforce training
  3. Help get new hires up to speed
  4. Track who has watched which videos

Customers can install the software update and all the videos will be available! Use myMITC to select which videos your employees will have access to, and each employee will have a new web page created showing their videos. Only the videos selected for your organization will be visible. The links to appropriate videos will be included on the relevant application pages.

The videos automatically stay in step with the version installed. For example, if your organization only does software updates once every year, videos will not be changed until the update is installed. As soon as the update is installed, the videos will change accordingly to match the new version.

If additional videos become available, customers will be notified by email to install software updates. The videos are included in Business Class Service & MITC Cloud.

To order your free videos, submit a Service Request through the Customer Service Center, available from www.mitcsoftware.com.

To schedule MITC assistance with installation and training services, agencies should contact Bridget Robinson and contractors should contact Russ Hylton.

Check Out the List!

If you have suggestions for other videos, email Hilliary Googash, Quality Control Coordinator.

  1. How to Roll Your Schedules Forward
  2. How to Create and Edit Saved Schedules
  3. Scheduling Basics
  4. Manage Schedules with Job Schedules: Spreadsheet View
  5. Fill Open Shifts
  6. Manage Schedules with Job Schedules: Visual View
  7. Create and Assign Tasks/Manager Tasks
  8. How to Use Employee Messaging
  9. How to Approve an Attendance Request
  10. How to Approve PTO Requests
  11. Expense Requests
  12. Manager Basics
  13. Unconfirmed Schedules
  14. How to Approve Restriction Requests
  15. Employee Information
  16. Quick Attendance Check
  17. Managing Training
  18. The New Daily Report
  19. Employee Restrictions
  20. Using Attendance Logs