MITC Introduces Telephone Timekeeping 2016

July 1, 2016 — that is when the Department of Labor is expected to issue new rules to raise the eligibility ceiling for overtime pay from $23,660 annually to as high as $50,440.

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Telephone Timekeeping: Designed to Meet the New Challenges of 2016

New overtime regulations for home care workers combined with increased scrutiny from states of reimbursement are creating a virtual firestorm for agencies, especially in certain states.

The good news is that effective agency workforce management makes it easier than ever to manage in-home and community-based services and meet agency goals of:

  • Controlling overtime
  • Maximizing billable services
  • Minimizing non-billable services
  • Complying with ACA regulations

Here’s how:

Use Telephone Timekeeping to Stop Employees Clocking-In If:

  • In overtime
  • Client’s budget is exceeded
  • Another employee already working with the same client
  • No schedule
  • Too early

Verify Attendance In Real Time:

  • Capture Caller-ID with landline phones
  • Capture GPS with smartphones
  • Maximize billing activity while controlling payroll costs

Use Automated Alerts to Provide Warnings If:

  • No-show occurs
  • Employee approaching overtime
  • Client’s budget exceeded
  • Part-time employee working over 30 hours a week average
  • Authorization expired
  • Client with expired authorization receiving services

Scheduling:

  • Quickly fill open shifts using availability search, avoiding employees in overtime
  • Plan and publish schedules in advance to minimize overtime
  • Remind employees about their next shift, reducing absenteeism, no-shows, etc.

Documentation:

  • Capture documentation at end of visit in real time using a landline phone or smartphone
  • Automatically report missing or incomplete documentation

Billing:

  • Eliminate data entry, improve accuracy, and reduce delays
  • Integrate with billing and payroll
  • Generate 837’s from MITC or link to billing software of your choice